Insurance Information

At Center for Oral & Facial Surgery we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date.

 

Please call if you have any questions or concerns regarding your initial visit.

Please bring your insurance information with you to the consultation so that we can expedite reimbursement.

Our knowledgeable insurance staff will gladly answer your insurance questions and file medical and dental claims. Because your insurance is a contract between employer and your dental or medical insurance company, benefits received are based on the terms and limitations of the contract negotiated between them. We will file a claim form with eligible insurance carriers in order to achieve reimbursement for you, but please remember that you are responsible for all co-pays, deductibles and non-covered procedures. We encourage you to read your insurance policy and know the coverage or limitations your personal medical or dental insurance policies may have.

 

We know questions arise on insurance matters. We encourage you to discuss any questions that you may have with our insurance staff:

 

Tennessee Office Insurance Questions: (423) 954-9180
Georgia Office Insurance Questions: (706) 858-7054

 

Some Managed Care benefit plans require pre-authorization and specialist referral forms from your primary physician. We will abide by the provisions of the contract in filing your insurance and taking the necessary write-offs; however, it is your responsibility to see that a referral is obtained on every visit and co-pays, patient out-of-pocket and deductibles are paid on the day of service. If we do not have a referral you will need to reschedule or sign a waiver stating that you understand a referral was not obtained and you will be asked to pay the full charges on the date of service. If further treatment is necessary, it will be your responsibility to obtain the full referral before we can proceed with filing the insurance.